If you’ve been searching “Which CRM is best for my wedding business?” online, you’re likely looking for a tool that’s both organized and enhances your client experience. In the wedding industry, seamless operations are essential to delivering the experience clients dream about. HoneyBook has always been a top CRM choice for wedding professionals, and with its 2024 updates, it’s now even more essential. These updates redefine CRMs for wedding pros by streamlining workflows and elevating client interactions in new and exciting ways.

In this blog, we’ll cover:

• Why HoneyBook is the Best CRM for Wedding Professionals: Discover what makes HoneyBook the ideal CRM for wedding businesses.
• Top New HoneyBook CRM Features for Wedding Pros: Learn about 2024’s game-changing updates and how they benefit wedding photographers, planners, and other pros.
• Smart Integrations and Payment Flexibility for Wedding Businesses: See how HoneyBook’s integrations and new payment options improve convenience.
• Customization & Client Management Tools: Explore HoneyBook’s new tools that make client management and communication easier.
• Lead Management Tools Powered by AI: Find out how AI-driven features help capture and prioritize new clients.
• Project and File Management Tools: Discover HoneyBook’s updates that streamline project management.
• Make the Most of HoneyBook with My HoneyBook Setup Service: Learn how my customized HoneyBook Setup Service can optimize your workflow.

Whether you’re a wedding photographer, planner, baker, florist, or beauty team, HoneyBook’s latest features are designed to simplify your operations, save time, and enhance client satisfaction—two key ingredients for success in the wedding business. Let’s take a closer look at the new HoneyBook 2024 features, why it’s among the best CRMs for wedding professionals, and how these updates can simplify your day-to-day operations and elevate your business.

Why HoneyBook is the Best CRM for Wedding Professionals

For years, HoneyBook has been a favorite CRM for wedding pros, and it just keeps getting better! Known for its easy customization of proposals, invoices, and client portals, HoneyBook continues to evolve. In 2024, they’ve embraced cutting-edge technology, simplifying every part of managing client relationships. Now, HoneyBook is a powerful, all-in-one CRM that is perfect for photographers, planners, bakers, florists, and beauty teams who want to stay organized, save time, and elevate the client experience at every stage.

Curious how HoneyBook fits into your unique wedding business? Here’s a breakdown of their newest features and what they mean for wedding professionals like you.

Top New HoneyBook CRM Features for Wedding Professionals in 2024

1. Enhanced Home Display: Your Command Center

HoneyBook’s updated home display acts as a personal command center, showing payments, new leads, meetings, and tasks all in one place. It’s perfect for busy wedding pros who need a streamlined view without switching tabs.

Example for Wedding Photographers: If you’re juggling multiple clients, the new display lets you see payment statuses, track deadlines, and get a quick overview—all in one glance.

2. Digital Products for Additional Revenue Streams

With the ability to sell digital products directly within HoneyBook, wedding professionals can expand revenue streams while enhancing client value. From eBooks to digital albums, this feature is ideal for wedding pros wanting to add extra income with ease.

Example for Wedding Venues: Offer a digital guide on wedding logistics for your venue, providing extra value for clients while creating a new revenue stream.

3. Automatic Late Fees and SMS Reminders

Payment reminders can be challenging, but HoneyBook’s automatic late fees and SMS reminders help ensure timely payments without the need for awkward follow-ups. This keeps your cash flow consistent and minimizes admin work.

Smart Integrations and Payment Flexibility for Wedding Businesses

1. Pic-Time Integration for Photographers

Photographers, this one’s for you! HoneyBook’s new integration with Pic-Time lets you automatically set up galleries for clients. Once a project is booked in HoneyBook, it syncs with Pic-Time and creates a gallery based on project details. This eliminates duplicate data entry and minimizes app-switching, so you can focus on what you love: capturing memories.

Learn more here.

2. Google & Apple Pay for Fast Payments

Your clients can now pay using Google Pay or Apple Pay, making the process as smooth as possible. This convenience makes a great impression, especially for wedding professionals looking to make payments fast and easy for clients.

Get more details about this here.

HoneyBook’s Customization & Client Management Tools

1. Undo Sent Messages

Ever hit “send” and immediately spot a typo? HoneyBook’s new “Undo Send” feature allows you to quickly retract any message, giving you a chance to correct errors and keep communications professional.

Example for Wedding Photographers: If you accidentally address a client by the wrong name, you now have a few seconds to hit “undo,” make the correction, and send the message again without any awkwardness.

2. Pipeline Customizations to Fit Your Workflow

Your pipeline is where you manage each project, and HoneyBook now lets you customize it fully. You can hide or show columns, add client names, and move projects between stages with ease. This makes HoneyBook adaptable to each unique wedding business.

Learn how to customize your pipeline here.

3. Easy Note-Taking on the Home Page

Need to jot down a quick thought or a follow-up reminder? HoneyBook’s new note feature on the home page makes it easy to track these tidbits. Whether it’s a reminder to follow up with a client or a quick project note, you’ll have all the important details in view.

Example Note: “Reminder: Check with florist for extra flowers at the entrance for Sarah + Mike’s wedding on July 14.”

Now, every time you open HoneyBook, this note is right there, keeping you on top of these small but crucial details that elevate client satisfaction.

HoneyBook’s AI-Powered Lead Management Tools

1. AI-Powered Lead Prioritization

HoneyBook’s AI highlights high-priority leads, helping you respond quickly to inquiries that are more likely to convert. Priority leads are shown to be twice as profitable, helping you focus on leads with the highest potential.

2. Embedded Lead Forms on Your Website

Embedding lead forms directly on your website keeps potential clients engaged, simplifying their inquiry process. Place these forms on high-traffic pages like “Services” or “Contact” to capture more leads.

Project and File Management Tools

1. Centralized Files Tab for Easy Access

HoneyBook’s Files tab organizes documents across all client projects, allowing you to find and manage files quickly without switching between projects.

2. AI Meeting Assistant for Summarized Client Meetings

The AI Meeting Assistant provides summaries and recaps after each client call, giving you a quick overview and saving time on note-taking.

Make the Most of HoneyBook with My HoneyBook Setup Service

Want to maximize HoneyBook’s features? My HoneyBook Setup Service offers a customized setup for your wedding business, automating workflows and streamlining client communications. From templates to live training, I’ll help you save time and enhance client experiences.

Ready to Simplify Your Wedding Business?

HoneyBook’s 2024 updates set a new standard for wedding CRMs, making it the perfect choice for professionals aiming to streamline their operations. Whether you’re a photographer, planner, or florist, HoneyBook can help transform your client interactions and elevate your workflow. Schedule a setup consultation today to discover how HoneyBook can enhance your wedding business!