Dubsado 3.0 launched today with a full platform rebuild, faster tools, a new Flow Builder, better billing, and a modern inbox. Rollout is happening gradually, so check your account, then do a quick audit to clean up templates and workflows before busy season.

Dubsado 3.0 officially launched today, and it is one of the biggest CRM rebuilds small business owners have seen in years. This guide walks you through what is new, why this rollout matters for your workflows, and how to audit your account so you can start fresh with confidence. As a long-time user and beta tester, I have spent months inside the new platform and can break down what is truly helpful, what is different, and what you should look at before you dive in.
Dubsado rebuilt the entire platform from scratch, including the backend, frontend, and interface patterns. This is not a quick refresh. It is a structural update designed to make the CRM faster, easier, and better aligned with the way modern tools work.
Additionally, the rollout will continue over the next several days. Not everyone will see Dubsado 3.0 in their account immediately. Your dashboard may update gradually as the release finishes rolling out.
Here is what the rebuild means for you:
For example, if you used to wait several seconds for projects or workflows to load, you will notice the difference immediately. The new architecture supports heavier workloads, so the system grows with you instead of slowing you down.
As soon as your account updates, you will see:
This is the kind of update that supports both beginners and advanced users. The CRM now feels like a tool built for today, not 2017.
If you want a quick overview from the team, you can check out the official Dubsado feature overview
Dubsado 3.0 introduces a completely upgraded financial experience designed to make invoicing, payment plans, and revenue tracking smoother for both you and your clients. The finance hub is now more intuitive, more flexible, and far easier to manage.
One of the biggest improvements in 3.0 is the new fiance hub. for example, you can now edit autopay without breaking payment plans or asking clients to re-enter their card details. This fixes one of the most frustrating parts of Dubsado billing.
Here is what else is new:
You can also see a walkthrough in the Dubsado 3.0 live training replay if you want a visual tour.
This update finally makes Dubsado feel like a tool built for the way you work today.
Dubsado 3.0 comes with a long list of upgrades. Below are the most impactful changes for wedding pros and creative service providers who rely on smooth communication, strong automation, and predictable workflows.
Projects now function as a true operational hub with both table and Kanban views.
Benefits include:
Many wedding pros will no longer need Trello or Asana for basic milestone tracking.
Messages now feel like a real inbox. You can see threads, schedule sending, reassign conversations, and use templates inside the composer. You can even detach the composer to move it around the screen.
Additionally, early AI tools help with summaries and quick drafting.
This leads to fewer missed messages and a much smoother client experience.
You can also get support inside the Dubsado Community if you want help understanding the new inbox.
Scheduling is cleaner, faster, and easier to use. Instead of digging through settings, you can update availability inline.
You now get:
This is one of the most helpful changes for service providers.
Time tracking now lives at the top of the screen. You can start or stop timers instantly and assign them to a project.
Therefore, you get real visibility into where your time is going, which helps you price and plan better.
Workflows are now called Flows. The new visual builder makes automations easier to understand and easier to fix.
You can:
This is the biggest usability upgrade Dubsado has ever released.
If you want help rebuilding your flows, you can learn more about my Marketing Systems Services.
The timing of this launch matters. Engagement season is approaching, which means inquiries, meetings, and onboarding tasks will increase soon.
Even though Dubsado 3.0 updated automatically, you still have a choice. You can keep working the way you always have, or you can simplify and refresh your system before you start using the new features.
Auditing now helps you:
A lighter, cleaner setup makes the new platform feel even easier to use.
You can also use my detailed guide, Marketing Systems Audit for Wedding Pros, if you want deeper support.
Slow season is when most pros finally have breathing room to make smarter decisions.
Ask yourself:
Then compare those pain points to what you see inside the Dubsado feature overview.
An audit helps you understand what you are using, what needs updating, and what needs rebuilding. If you want a guided audit experience, you can explore my Marketing Systems Audit service.
Use this list to review your account before you fully settle into the new version.
This gives you a clean, organized foundation before peak season.
The rollout is gradual, and some users will see the update later than others.
No. Current users get it at no additional cost and keep legacy pricing.
Most will transition smoothly, but it is still wise to test them.
No. Your data transfers automatically, but an audit will help everything feel more organized.
If you need stronger automation, smoother scheduling, or better billing tools, 3.0 may be worth switching to.
If you feel overwhelmed or unsure where to start, that is completely normal. You do not have to figure out your CRM or your marketing systems alone.
My Marketing Health Check gives you a full audit of your tools, workflows, and marketing operations so you can walk into the new year feeling confident and organized.
If you want support reviewing your Dubsado setup or deciding whether it is the right CRM for you, I can help you create a clear action plan that supports how your business works.
Just reach out when you are ready
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